Historical Events
Displaying historical events for all products & services in the past year
【Global】Cloud Recording The data statistical anomaly has caused an incorrect display of the cloud recording service status, with no actual impact on customer experience
Resolved
Start Time: Jun 11, 2025, 11:01 AM UTCEnd Time: Jun 11, 2025, 11:57 AM UTC【Global】Real-Time Communication Abnormal statistics of login success rate data affect the display of the 'SD-RTN™ Join Experience Indicator' status, with no actual impact on customer experience
Resolved
Start Time: May 29, 2025, 2:56 AM UTCEnd Time: May 29, 2025, 8:17 AM UTC【Global】Real-Time Communication Login success rate data statistics anomaly leads to abnormal fluctuations in the 'SD-RTN™ Join Experience Indicator' metric
Resolved
Start Time: May 14, 2025, 2:06 AM UTCEnd Time: May 14, 2025, 2:25 AM UTC【China】Interactive Whiteboard performance degradation in the China region service cluster
Resolved
Start Time: Apr 18, 2025, 10:40 AM UTCEnd Time: Apr 18, 2025, 11:00 AM UTC【North America】Agora Chat Agora Chat Service North American cluster experienced multiple short-term performance decline
Resolved
Start Time: Mar 23, 2025, 10:37 PM UTCEnd Time: Mar 24, 2025, 7:53 PM UTC【Southeast Asia】Interactive Whiteboard Some API requests in the Southeast Asia region have failed
Resolved
Start Time: Jan 2, 2025, 4:11 AM UTCEnd Time: Jan 3, 2025, 6:35 AM UTC【China】Real-Time Communication Some call sessions have experience degrade in certain areas in China
Resolved
Start Time: Dec 29, 2024, 4:20 AM UTCEnd Time: Dec 29, 2024, 10:30 AM UTC【Global】Real-Time Communication RTC join experience metric dropped due to an abnormal statistics data from a single customer, with no impact on the actual user experience
Resolved
Start Time: Dec 12, 2024, 9:31 AM UTCEnd Time: Dec 12, 2024, 10:00 AM UTC【Southeast Asia】Real-Time Communication The login success rate in the Pakistan region has decreased
Resolved
Start Time: Nov 29, 2024, 12:20 PM UTCEnd Time: Nov 29, 2024, 3:04 PM UTC【Europe,Middle East】Real-Time Communication The login success rate has slightly decreased
Resolved
Start Time: Nov 28, 2024, 5:17 PM UTCEnd Time: Nov 28, 2024, 5:32 PM UTC【Southeast Asia】Interactive Whiteboard service quality of experience decrease
Resolved
Start Time: Sep 10, 2024, 4:30 AM UTCEnd Time: Sep 10, 2024, 4:35 AM UTCIf you have any questions, please feel free to contact support@agora.io or submit feedback to our support team.